How to recover data from an Android smartphone that no longer turns on: all methods

How to recover data from an Android smartphone that no longer turns on: all methods

Preliminary diagnosis: check if your smartphone no longer turns on

The first thing to do is to check that your mobile is actually dead, that is, that it does not give any sign of life when you try to turn it on. To be sure you have to verify it, using the following ways that we explain below:


  • Put your cell phone on charge: do you see any lights coming on? Do you think that with the battery charged the mobile phone will be able to turn on? You don't know how many times the phone is thought to be dead, when in reality it has no charge. It often happens that in models a little old or products that are a lot worn I signal to have charge, but then a minute later yes turn off. This would lead us to think that the phone is dead, but it really is exhaust only. Some very worn smartphones can only stay on while they are connected to the current.
  • Do a forced reboot: this operation can be done if you hold down the button for turn on or off the phone simultaneously with the volume down for at least 10 seconds. If you can see signs of life, you may still be able to recover yours Android device.
  • Make your cell phone ring: if you have the ringer or the vibration for notifications you can try to call or text you, in this way you can check if the mobile phone is actually dead or if it is a problem related only to the screen. In fact often nothing is seen on the screen and it looks all Black, but actually the phone continues to work.

Once these are done three tests, you will be able to define if your mobile is completely broken or not.




How to recover data from a phone that won't turn on

If after doing the three previous tests your phone is not responding to any stimuli, there are no lights and sounds coming from it, then you can consider broken for real. At this point there is still hope to recover the data, but you must have done the data back up. This back up is normally done in these ways:

  • Retrieve contacts on Android: If the saved contacts are linked to a Google account, you will be able to retrieve them once you log in to gmaildal tuo computer or by one smartphone associated with your Google account.
  • In an external SD or micro SD (SD stands for secure digital, which is an object tangible where data and information are stored). The information you will be able to retrieve is what you have passed on to these "warehouses”, The information that was then added to your phone and DON'T have transmitted to SD cards come unfortunately definitely lost. Most cell phones Android has this type of external card, easy to remove: just take it out and insert it back into a other device, be it computer or mobile phone to recover data.
  • In the cloud thanks to backup: in this case there are as many virtual cloud options where you can store information at the time of backing up your mobile as they can be Gmail, Dropbox, Drive, ecc. Try to enter these yours account through your computer to retrieve all the data you can. In case you have the data saved in a virtual cloud, access this page that will explain you step by step how to recover your data on android again.

In that page will you be able to find a software very useful for restoring data and recovering all information, in case you have the information saved or in the SD card or in the cloud.



If unfortunately you weren't there may thought about doing the Backup, and your information was only stored on your smartphone in the motherboard and this one is dead there won't be nothing to do. For this reason it is always advisable to back up at least the more important information so that certain inconveniences do not happen.


In case only the screen is broken, but the other parts of the phone are functional, the hope is to recover internal memory information in order to regain possession of the information through i dedicated software to the retrieval of information.

Why does a phone no longer turn on?

Let's try to understand the reasons why a mobile it stops working or it no longer lights up suddenly. Let's see some possible scenarios:

  • Phone drop: If your phone has been dropped a lot violently or took a flight of several meters, it is possible to irreparably damage it, smartphones are known to be not as resistant as the phones of the past, so they are more likely to break
  • Water in the phone: this could also be a reason why the phone does not turn on anymore, try to use the most popular methods, such as the rice, to see if you can turn it back on.
  • Worn battery: if your battery is now old it's too much used, this can, even suddenly, stop working e do not allow to your mobile to light up. In this case, what you could do is buy one new battery, possibly original of the brand, and your device will work again.
  • Broken screen: in this case it does not mean that the phone does not turn on, but that you you can't see that the phone is turning on because the screen is all Black and prevents you, in this case the method to fix the situation is to change the screen.

Try to do maintenance to your phone so constant, checking it battery status and charging it according to the indications of the device. Also always use a screen protector and for the entire smartphone so that falls are not so bad. Exist protezioni also against water so that if your phone gets wet there are no complications, because the protection is able to prevent water from entering.


We hope that these steps will help you keep your mobile phone in excellent condition, and that you no longer have to worry that your mobile phone is broken.

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