Welcome to our article where we will answer all your questions about how to change the owner in DIGI, including the process and the associated cost. We will also provide you with help and answer frequently asked questions related to the services contracted at DIGI. In addition, we will explain the necessary steps to request a change of internet and mobile owner in DIGI.
How to change the title in DIGI?
If you want to change the owner of your contract at DIGI, whether internet or mobile, you must follow the following steps:
1. Contact customer service
The first thing you should do is contact DIGI customer service. You can do it through their website, by phone or by visiting one of their physical stores. Explain your situation and request the change of ownership.
2. Provide the required documentation
DIGI will ask you for certain documentation to carry out the change of ownership. Generally, they will ask you for a copy of the DNI or NIE of both the current owner and the new owner, as well as a document that proves the relationship between the two, such as a purchase and sale contract or a rental contract.
3. Pay the associated costs
The change of ownership in DIGI may have an associated cost. This cost may vary depending on the type of contract and the specific conditions of your case. We recommend that you consult customer service to obtain precise information about the costs you will have to pay.
4. Wait for confirmation and data update
Once you have provided all required documentation and paid the associated fees, you will need to wait for DIGI to process your application. Once the change of ownership is confirmed, you will receive the update of your data and you will be able to enjoy the contracted services in the name of the new owner.
Frequently Asked Questions (FAQs)
1. How long does it take to change ownership at DIGI?
The time it takes to complete the change of ownership at DIGI may vary depending on various factors, such as staff availability and workload at the time of your request. Generally, the process is usually completed within 5 to 10 business days, but we recommend that you consult customer service for a more accurate estimate.
2. Can I change the owner of my DIGI contract if I have outstanding debts?
In most cases, you will not be able to change the owner of your contract at DIGI if you have outstanding debts. It is important that you catch up with your payments before requesting the change of ownership. If you have any questions about your financial situation, we recommend that you contact customer service for personalized advice.
Conclusion
In summary, changing the owner in DIGI is a simple process but requires following certain steps. You must contact customer service, provide the required documentation, pay the associated costs and wait for confirmation and update of data. Remember that if you have outstanding debts, it is important to resolve them before requesting the change of ownership. If you have any additional questions, please feel free to contact DIGI customer service.
We hope this article has been useful to resolve your questions about how to change the title in DIGI. If you have any other questions or need more information, we will be happy to help you. Until next time!
